The Personio Helpcenter
Helpful information to answer your questions – our Helpcenter gives you 24/7 access to all relevant information about our software.
Our Team – Your Customer Service
As Personio’s Customer Service Team in Munich, we ensure that you receive the exceptional service you deserve. We’re there for you whenever you have questions, encounter problems, are confronted with any other challenge, or would like to give us feedback on our software.
9.6 out of 10 points
what our customers give us in customer satisfaction surveys.
the average time we need to answer your written questions.
the average waiting time for all incoming calls.
Personio Support Hub
Information about all software functions
With our new Support Hub, we have created a central area that combines a wide range of information and makes it directly accessible.
Visit the integrated Helpcenter for detailed information about each area, find out when new features become available to you, or send our service team a message whenever you need competent support on a specific issue.
Your customer service is the best!!!
I have been working with Personio since the spring of 2016 and cannot recommend it highly enough. It isn’t just the tool that’s great, it’s also the exceptional Customer Service team, who are always available, always supportive, always patient and professional. There isn’t a question they don’t have a friendly, competent answer to. You’re the best! Keep going, and many thanks!
To ensure that Personio offers you the greatest possible added value, we exchange ideas with our clients every day. This is what they say about working with us and our HR software.
Customer Success Management
Do you want holistic customer service and project management that enables an individualized and sustainable account setup? Please get in touch to get to know more!